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| Accept returns: |
yes |
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| Buyer must return the product within: |
10 days |
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| Return shipping paid by: |
buyer |
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| Accepted condition: |
unopened |
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| Refund given as: |
money back |
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| Refund given within: |
3 days |
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| Restocking fee: |
percentage |
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| Restocking percent: |
20 |
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Policy Details:
RETURN POLICY DETAILS:
Trent Enterprises appreciates your business and wants you to be 100% satisfied with you purchase. If you are not satisfied with your purchase, you may return the item within ten(10) business days of receipt. PLEASE NOTE: We will not accept merchandise returns after ten (10) business days from the original delivery date for any reason.
OBTAIN RETURN AUTHORIZATION NUMBER:
To obtain a Return Authorization Number, email us at [email protected]. Along with your order # of the products you want to return, please provide detailed reasons for your Return/Replacement. Upon approval, we will issue you a Return Authorization Number. You will be contacted within 24-48 hours with a proper solution
WE WILL REPLACE / REFUND UNDER THESE CONDITIONS:
1. If you receive a product that is defective, notify us within ten(10) business days to get an RMA. You will have to send the product back (at your expense). If you want an exchange, a replacement of the same item will be sent to you when we receive your return (shipped at our expense). If you want a refund for what you paid for the product (not the shipping costs) will be issued when we receive and process your return.
2. If you receive a product you do not want, you may request a return authorization within ten(10) business days of receiving the product so that you can return it for a refund. Your refund is for the product only and will not include shipping costs.
3. NOTE Due to Sanitary Reasons we DO NOT accept returns on Pantyhose and socks
4. The product (s) opened or used unless the product is damaged or defective are subject to a 15% restocking fee.
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